The Use of the Cynefin Model for Innovation Management

Cynefin Revised 1
The Cynefin Framework is a sense-making one and is registered copyright to Cognitive Edge

Firstly a very brief explanation of the Cynefin Model and why I find it highly valuable for innovation management.

Innovation has many characteristics of a complex adaptive system as I have crudely attempted to explain here.

The three primary states within the Cynefin framework are Ordered Systems (including Obvious and Complicated), Complexity and Chaos.

Order is split into two, as this handles a key difference in human knowledge between those states, where the cause and effect relationship is obvious and those where it requires greater analysis or expertise.

Exploring a process of emergent discovery for innovation

Most innovators are working in and certainly are far more familiar with the ordered domains, for ‘obvious’ innovations that extend, enhance or evolve their existing products and services.

Equally, they understand their more specialised place and contribution to be growing in their comfort, in the part they play in the more ‘complicated’ domain, where expertise, dedicated focus and specialization are often required or called upon.

The Ability to Move Innovation from the Existing to the Preferred

The Innovation PathOne of those defining extracts I came across many years back, as it is one that has shaped much of where I believe innovation needed to go, let alone where I believe it still does.

It is a pathway I want to continue to travel along and will constantly try to encourage others to equally take the walk.

I was working through a set of presentation files today and came across this extract again and thought I must share this. It rings true as much as it did those years back.

Strategy is useless without innovation; innovation is directionless without strategy”.

Combining the higher-value impact points for innovation intersection.

ImpactTwo years can feel like a long time, exactly two years ago I wrote a post called “Making the appropriate impact” discussing my nine different impact points for innovation that needed combining.

I wrote at the time we can have a surprisingly strong influence on impact, as we are in a highly connected world. It is through our organizing and influencing abilities we can all partly determine our innovation future.

I suggested we have nine impact points to consider:

There are no easy innovation answers.

Inspiration and InnovationIn response to a recent post of mine, Tobias Stapf on the Social Innovation Europe LinkedIn networking group, pointed me to a really good report “Innovation Is Not the Holy Grail” and

I really have appreciate it. I wanted to draw out some useful learning from this report and useful reminders here in this post that there is no easy answers in innovation, social or business related.

The report outlines the difficulties of enabling innovation in social sector organizations. In this review the authors undertook exploring what enables organization capacity for continuous innovation in established social sector organizations, that operate at an efficient scale, delivering products and services.

Learning favours the brave who respond faster

Knowledge and learning 4The challenges we are facing today seem to be coming faster at us, more complex to decipher and then re-evaluate how we should respond.

To achieve a faster response we certainly need to educate the organization more than ever.
We need to absorb more, we need to encourage learning more especially to pursue innovation.

We need to actively set up learning ways within our organizations to establish their abilities to recognize the value of new, external information (knowledge), assimilate it, and apply it to commercial ends.

Innovation within the organization needs not just greater recognition of its vital parts, but also of its status as a value-enhancing and organizational life-changing event that we need to move towards increasingly in more organized ways.

Innovation needs to be recognized as a clear discipline, new expertise that is as powerful as Marketing became some decades ago.

Innovation requires the nesting of all capital


Nested capitalsInnovation cannot exist without all the capitals that contribute to its make-up. Yet we simply fail to appreciate all the capitals that innovation requires. It is a real pity as they are truly nested.

Equally many innovators are simply not prepared to put in the necessary work to achieve this understanding and the organization’s innovation looses out, stuck in perpetual incremental mode, lacking in anything really new or radical.

All the capitals ‘fire’ innovation. They make innovation combustible.

More often than not when we talk within business of capital we tend to default to the financial kind. Of course providing the financial capital into innovation is vital; it provides the potential ‘burn’ but what is often understated and certainly under-appreciated is the other capitals. These have been ‘tagged’ under intellectual capital or are often ‘lumped’ into our intangible assets.

What we need is to recognize the real “nesting effect” all our capitals.

Learning the mantra of innovation context



Innovation Context is KingWe have all got used to the statement it is all about “location, location, location” for real-estate. So what should the mantra be for innovation? I think “context, context and context”. Context is a king.

Innovation happens all around us, same as with our places where we live- it is determined by many factors but given a choice we want to live somewhere nice, safe and hopefully going up in value!

The same with innovation we want it to be good, attractive, useful and valued by many, hopefully, willing to part with their money because it fulfils their need.

Innovation should always start of by being placed in its appropriate context otherwise it will lose its initial connection, dilute in the eventual value and arrive as less desirable because we somehow and somewhere went off track

We lost the context because we never really established the real ‘sense of purpose’ for that specific innovation or given direction to explore.

Why do I believe context is the king when it comes to innovation?

Absorptive Capacity, Knowledge Management and Innovation



Source : Haas Leadership InitiativeLet’s start with some defining statements. Innovation is totally dependent on becoming aware of external ideas and the knowledge that is needed and then translated for it to become new innovation.

We can ‘fall over these ideas’ or we can find ideas or concepts through explicit search. Then to translate these and turn them into something new and different we need to have established some sort of diffusion and dissemination processes.

Having this established as a sustaining system provides an essential source to building organizations capabilities and competencies.

The more we work external knowledge the more we potentially enhance and multiply its value from a single idea into the potentials for multiple innovations. Having a systematic framework can be dramatic for generating new knowledge and gathering ideas for new innovation potential.

Throughout this post I’ll link into previous posts that you might like to explore but this is not necessary.

The issue is how we set about adopting and adapting new knowledge.

Piecing innovation together

Completing the innovation design
Completing the innovation design

When you look at all the (broken) parts within innovation it takes some time to figure out how you can piece it all together to make it a better whole  improving on what you had

Innovation and its management is just this place this needs to be pieced together. It often cries out for it.

Most people that work in our business organizations are spending their increasing time in piecing their part of the innovation equation together to make innovation work and trying to improve on the existing conditions to deliver new products and services.

People are spending a greater part of their time have to work on fixing the system and its many faulty parts, let alone finding time to work on any new concept or learn differently. Is it not about time we stepped back and really thought through the design of innovation and its managing? Why is this so hard to do?

When to Act? Davos is Back!


Keeping our global leaders safe, behind the barbed wire of Davos.
Keeping our global leaders safe, behind the barbed wire of Davos.

So the annual meeting in Davos is currently taking place. Those of us who are peering through the barbed wire trying to understand and pick up on current thinking by many of our global leaders are scratching our heads, wondering

We hope we can deepen our understanding of these trends, wanting Global leaders to turn their talking into real action and also be ready with applicable supporting  solutions or at least readying  ourselves for these possible changes. Our leaders do need help.

Listening and watching you do question who is actually tuned-in to the current trends or not. Oh yes, Davos is back full of conflicting signals and potential promises.

PwC have produced their annual global CEO survey (download here) and lead with this as the suggested conclusion from interviewing 1,344 CEO’s across 68 countries:

“The global economic recovery continues to be fragile, but with immediate pressures easing. CEO’s are feeling more optimistic and gradually switching from survival mode to growth mode.

As the latest PwC Annual Global CEO Survey shows, the changes they’re making within their organisations now have less to do with sheltering from economic headwinds and more to do with preparing for the future”

So how are CEO’s responding?